Privacy Policy
How we collect, use, and protect your information
Last updated: January 2025
Your Privacy Matters
At BrandWallPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create professional video backgrounds.
Table of Contents
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Email address
- Name (if provided)
- Password (encrypted)
- Payment information (processed securely by Stripe)
Content You Upload
To provide our service, we collect:
- Company logos and images you upload
- Style preferences and selections
- Generated background images
- Ratings and feedback you provide
Automatically Collected Information
We automatically collect certain information when you use our service:
- IP address and location data
- Browser type and version
- Device information
- Usage patterns and preferences
- Log files and analytics data
2. How We Use Your Information
Service Delivery
Process your logos to generate professional video backgrounds
Account Management
Create and maintain your account, process payments, and provide customer support
Service Improvement
Analyze usage patterns to improve our service quality and user experience
Communication
Send service updates, order confirmations, and respond to your inquiries
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our service:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- FAL AI: Image generation services (logos are processed securely)
- Cloud Storage: Secure file storage and backup
Legal Requirements
We may disclose your information if required by law or to protect our rights and the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data transmitted to and from our servers is encrypted using SSL/TLS protocols.
Secure Storage
Your data is stored on secure servers with restricted access and regular security audits.
Access Controls
Employee access to your data is limited to those who need it to provide our services.
Regular Updates
We regularly update our security measures and monitor for potential vulnerabilities.
5. Data Retention
Account Data
We retain your account information for as long as your account is active or as needed to provide services.
Generated Content
Your uploaded logos and generated backgrounds are stored for the duration of your account plus 30 days after account deletion.
Analytics Data
Anonymized usage data may be retained for up to 2 years for service improvement purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at privacy@brandwallpro.com with your request and account information.
8. Third-Party Services
Our service integrates with the following third-party providers:
Stripe
Payment processing is handled by Stripe, subject to their privacy policy and terms of service.
FAL AI
Logo processing and background generation services, with secure data handling.
Google OAuth
Optional Google sign-in integration, subject to Google's privacy policy.
9. Children's Privacy
Age Requirement
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
privacy@brandwallpro.comGeneral Support
support@brandwallpro.comPolicy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through our service.
Last updated: January 2025 • Effective date: January 2025